FAQs

Yes, we offer a warranty on all our gym equipment. The warranty length depends on the product, so please check the product description on our website for more information.

Yes, online payments on our website are safe and secure. We offer a variety of payment options, including Revolut Pay, Stripe, and PayPal. You can, of course, pay with your Master Card or Visa through any of these platforms.

Our online shipping includes delivery only. However, we do offer discounted part or complete gym installations, so please contact us at +353 862 145150 or email us at [email protected] to discuss your needs, and we can give you a quote.

Yes, we provide shipping outside of Ireland. Please contact us at [email protected] with your address, and we can give you a quote for the shipping cost.

You can certainly visit us! Custom Gym Equipment is located at John Joe Sheehy Road, Tralee, Co., Kerry, Ireland. We have a wide variety of products available on our website, and we are always available to answer any questions you may have about our equipment.

Orders are typically processed within 1-2 business days, and delivery times vary depending on your location. We offer nationwide shipping in Ireland, and shipping times typically range from 1-5 business days. For international shipping, delivery times may vary.

Owning your own home fitness equipment allows you to exercise at any time that suits you without the need to travel to a gym. You can also save money in the long run by not paying monthly gym membership fees.

We have a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange a return.

Yes, we offer customisation services for our made-to-order gym machines, benches, racks, outdoor rigs and we can also create custom gym machines from scratch based on your specific needs. Simply send us a picture or a sample, and we will provide you with a quote for the cost.

Yes, we offer assistance and advice to clients opening a new gym facility. Please contact us at [email protected] with your needs, and we can provide you with a quote for our consulting services.